Privacy Policy

Privacy Policy
CityPath Education
Website: www.citypatheducation.co.uk
Email: info@citypatheducation.co.uk
Last updated: May 2026

1. Introduction

CityPath Education respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, submit an enquiry, or use our education consultancy services.

CityPath Education provides education guidance, course information, admissions support, application guidance, interview preparation, and general student support for individuals interested in studying in the United Kingdom.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

2. Who We Are

CityPath Education is an education consultancy service operating in the United Kingdom.

For privacy-related enquiries, you can contact us at:

Email: info@citypatheducation.co.uk
Website: www.citypatheducation.co.uk

3. Personal Information We May Collect

We may collect the following information from you:

• Full name
• Email address
• Phone number
• Date of birth
• Address or location
• Nationality or residency status, where relevant to your enquiry
• Current qualifications
• Study history
• Preferred course or university pathway
• English language level, where relevant
• Student finance or funding interest
• Documents you choose to provide for application support
• Communication records, including WhatsApp, email, phone, and website form enquiries
• Website usage information such as IP address, browser type, device type, and cookies

We only collect information that is relevant to providing our services.

4. How We Use Your Information

We may use your personal information to:

• Respond to your enquiry
• Provide education guidance
• Help you choose suitable courses
• Support your application process
• Prepare you for interviews
• Communicate with you about your enquiry or application
• Share your information with relevant education providers where you have given permission
• Improve our website and services
• Keep internal records
• Meet legal, regulatory, and compliance requirements
• Prevent fraud, misuse, or unauthorised activity

5. Lawful Basis for Processing Your Data

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on:

Consent — where you have clearly agreed for us to use your information, such as when submitting an enquiry or agreeing for us to share your details with an education provider.

Legitimate interests — where we need to use your information to respond to enquiries, manage our business, improve our services, and communicate with prospective students in a reasonable and expected way.

Contract or steps before a contract — where we need your information to provide requested services.

Legal obligation — where we must keep or share information to comply with legal or regulatory requirements.

The ICO explains that organisations must have a valid lawful basis before handling personal data, and legitimate interests may apply where the use is reasonably expected and has minimal privacy impact.  

6. Sharing Your Information

We may share your information with:

• Universities, colleges, or education providers
• Admissions teams or recruitment partners
• Student finance or support teams, where relevant
• IT, website, CRM, email, hosting, or communication service providers
• Professional advisers, such as accountants or legal advisers
• Regulators or authorities if required by law

We will only share your information where necessary and appropriate.

We do not sell your personal information.

7. Student Application Documents

If you provide documents such as identification, qualifications, certificates, proof of address, personal statements, or financial documents, we will only use them for the purpose of providing application-related support or guidance.

You are responsible for ensuring that the information and documents you provide are accurate, genuine, and up to date.

8. How Long We Keep Your Information

We will keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.

Enquiry information may be kept for a reasonable period so we can follow up and maintain service records. Application-related information may be kept for longer where required for record keeping, compliance, or dispute handling.

When information is no longer needed, we will securely delete or anonymise it.

9. Your Rights

Under UK data protection law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain types of processing
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Request transfer of your data where applicable
• Complain to the Information Commissioner’s Office

To exercise your rights, contact us at:

info@citypatheducation.co.uk

10. Marketing Communications

We may contact you by phone, email, SMS, or WhatsApp about your enquiry, application, or related education services.

We will only send marketing communications where permitted by law. You can ask us to stop contacting you for marketing at any time.

11. Cookies and Website Tracking

Our website may use cookies and similar technologies. Some cookies are essential for the website to work. Others, such as analytics or marketing cookies, may require your consent.

Please see our Cookie Policy for more information.

12. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no online system can be guaranteed to be completely secure.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

15. Contact Us

For questions about this Privacy Policy or how we use your data, contact:

CityPath Education
Email: info@citypatheducation.co.uk
Website: www.citypatheducation.co.uk